Kontrol AI / AI automation for trade contractors
Trades · Australia

AI automation for trade contractors

The admin either side of the job is what automates: job request emails turned into jobs, supplier invoices checked against the purchase order, and a clear view of which jobs actually make money. Here's what each one looks like.

// written by Chris Olanda, founder of Kontrol AI · last reviewed October 2026
01 · Job requests

Email in. Job created.

Every run is logged, so any job can be traced back to the email that created it.
02 · Supplier invoices

Invoice in. Checked against the PO.

Nothing is approved on its own unless you want it to be.
03 · Margin

See which jobs actually make money.

Busy isn't the same as profitable. A margin board puts every completed job on one chart, against the line it has to clear.

Margin analysis
Completed jobs, last 90 days
Sample data
Blended margin
29%
GP ÷ charged, all 236 jobs
Median job margin
29%
The typical job
Below the floor
73
Jobs that didn't clear it
GP = charged − materials − labourMargin = GP ÷ chargedFloor = 18% or $90 GP, whichever is higher
Margin by job cost, every job
Margin against job cost for 236 sample jobs, with the gross profit floor $100 $1k $10k -20% 0% 20% 40% 60% JOB COST (EX GST, LOG SCALE) MARGIN Project job: cost $9,209, charged $13,464, margin 32% Project job: cost $8,988, charged $13,114, margin 31% Project job: cost $8,674, charged $12,100, margin 28% Project job: cost $8,362, charged $13,626, margin 39% Project job: cost $7,741, charged $9,818, margin 21% Project job: cost $7,580, charged $10,228, margin 26% Project job: cost $6,978, charged $7,759, margin 10% (below floor) Project job: cost $6,974, charged $8,111, margin 14% (below floor) Project job: cost $6,737, charged $7,399, margin 9% (below floor) Project job: cost $6,498, charged $7,775, margin 16% (below floor) Project job: cost $5,146, charged $6,905, margin 25% Project job: cost $4,850, charged $7,090, margin 32% Project job: cost $4,249, charged $5,580, margin 24% Project job: cost $4,166, charged $5,345, margin 22% Project job: cost $3,935, charged $4,043, margin 3% (below floor) Project job: cost $3,490, charged $3,927, margin 11% (below floor) Project job: cost $3,320, charged $4,128, margin 20% Project job: cost $3,154, charged $3,735, margin 16% (below floor) Project job: cost $3,095, charged $3,345, margin 7% (below floor) Project job: cost $2,947, charged $3,756, margin 22% Project job: cost $2,853, charged $3,243, margin 12% (below floor) Project job: cost $2,264, charged $2,820, margin 20% Project job: cost $2,240, charged $2,636, margin 15% (below floor) Reactive job: cost $2,160, charged $2,421, margin 11% (below floor) Project job: cost $2,150, charged $3,224, margin 33% Reactive job: cost $2,091, charged $3,257, margin 36% Reactive job: cost $2,053, charged $2,549, margin 19% Reactive job: cost $2,036, charged $3,551, margin 43% Reactive job: cost $1,968, charged $3,103, margin 37% Project job: cost $1,904, charged $2,112, margin 10% (below floor) Reactive job: cost $1,893, charged $3,004, margin 37% Reactive job: cost $1,818, charged $2,303, margin 21% Project job: cost $1,796, charged $2,371, margin 24% Reactive job: cost $1,783, charged $2,757, margin 35% Reactive job: cost $1,782, charged $2,646, margin 33% Maintenance job: cost $1,780, charged $2,307, margin 23% Maintenance job: cost $1,754, charged $3,252, margin 46% Reactive job: cost $1,752, charged $2,427, margin 28% Maintenance job: cost $1,749, charged $2,192, margin 20% Project job: cost $1,734, charged $2,162, margin 20% Reactive job: cost $1,731, charged $3,074, margin 44% Maintenance job: cost $1,725, charged $2,671, margin 35% Maintenance job: cost $1,699, charged $2,656, margin 36% Reactive job: cost $1,696, charged $3,393, margin 50% Project job: cost $1,640, charged $2,116, margin 22% Project job: cost $1,639, charged $2,173, margin 25% Reactive job: cost $1,623, charged $1,995, margin 19% Project job: cost $1,547, charged $1,854, margin 17% (below floor) Reactive job: cost $1,527, charged $2,640, margin 42% Maintenance job: cost $1,467, charged $2,251, margin 35% Reactive job: cost $1,462, charged $2,624, margin 44% Maintenance job: cost $1,443, charged $1,907, margin 24% Reactive job: cost $1,406, charged $1,985, margin 29% Reactive job: cost $1,392, charged $2,213, margin 37% Reactive job: cost $1,382, charged $2,126, margin 35% Reactive job: cost $1,302, charged $1,827, margin 29% Reactive job: cost $1,292, charged $2,021, margin 36% Reactive job: cost $1,286, charged $1,693, margin 24% Maintenance job: cost $1,241, charged $1,957, margin 37% Reactive job: cost $1,204, charged $2,054, margin 41% Reactive job: cost $1,196, charged $1,776, margin 33% Reactive job: cost $1,144, charged $1,759, margin 35% Maintenance job: cost $1,134, charged $1,318, margin 14% (below floor) Maintenance job: cost $1,110, charged $1,615, margin 31% Reactive job: cost $1,102, charged $1,776, margin 38% Maintenance job: cost $1,065, charged $1,264, margin 16% (below floor) Reactive job: cost $1,058, charged $1,753, margin 40% Reactive job: cost $1,055, charged $1,291, margin 18% Reactive job: cost $1,014, charged $1,763, margin 42% Reactive job: cost $1,004, charged $1,932, margin 48% Reactive job: cost $997, charged $1,909, margin 48% Reactive job: cost $989, charged $1,794, margin 45% Reactive job: cost $982, charged $1,761, margin 44% Reactive job: cost $972, charged $1,444, margin 33% Reactive job: cost $937, charged $1,356, margin 31% Maintenance job: cost $928, charged $1,228, margin 24% Maintenance job: cost $904, charged $1,487, margin 39% Maintenance job: cost $885, charged $1,136, margin 22% Reactive job: cost $885, charged $1,139, margin 22% Reactive job: cost $884, charged $1,766, margin 50% Reactive job: cost $858, charged $1,744, margin 51% Reactive job: cost $849, charged $1,274, margin 33% Reactive job: cost $848, charged $1,204, margin 30% Maintenance job: cost $845, charged $1,251, margin 32% Reactive job: cost $831, charged $989, margin 16% (below floor) Maintenance job: cost $794, charged $1,147, margin 31% Reactive job: cost $790, charged $1,260, margin 37% Maintenance job: cost $787, charged $1,099, margin 28% Reactive job: cost $785, charged $1,149, margin 32% Reactive job: cost $765, charged $1,438, margin 47% Maintenance job: cost $742, charged $991, margin 25% Reactive job: cost $740, charged $1,456, margin 49% Reactive job: cost $717, charged $1,170, margin 39% Reactive job: cost $717, charged $1,033, margin 31% Maintenance job: cost $709, charged $1,123, margin 37% Reactive job: cost $703, charged $858, margin 18% Reactive job: cost $693, charged $1,022, margin 32% Maintenance job: cost $690, charged $1,076, margin 36% Maintenance job: cost $688, charged $938, margin 27% Reactive job: cost $672, charged $1,178, margin 43% Maintenance job: cost $666, charged $933, margin 29% Reactive job: cost $656, charged $884, margin 26% Maintenance job: cost $654, charged $822, margin 20% Reactive job: cost $652, charged $1,023, margin 36% Reactive job: cost $650, charged $884, margin 27% Reactive job: cost $648, charged $1,075, margin 40% Reactive job: cost $643, charged $1,023, margin 37% Reactive job: cost $621, charged $803, margin 23% Reactive job: cost $614, charged $1,098, margin 44% Reactive job: cost $610, charged $766, margin 20% Maintenance job: cost $587, charged $893, margin 34% Maintenance job: cost $585, charged $957, margin 39% Reactive job: cost $576, charged $851, margin 32% Reactive job: cost $556, charged $1,211, margin 54% Reactive job: cost $552, charged $891, margin 38% Reactive job: cost $525, charged $800, margin 34% Maintenance job: cost $517, charged $727, margin 29% Maintenance job: cost $500, charged $628, margin 20% Maintenance job: cost $497, charged $732, margin 32% Reactive job: cost $482, charged $696, margin 31% Maintenance job: cost $457, charged $795, margin 42% Reactive job: cost $456, charged $842, margin 46% Maintenance job: cost $453, charged $621, margin 27% Reactive job: cost $452, charged $579, margin 22% Maintenance job: cost $449, charged $706, margin 36% Reactive job: cost $446, charged $794, margin 44% Maintenance job: cost $438, charged $662, margin 34% Maintenance job: cost $429, charged $737, margin 42% Maintenance job: cost $427, charged $595, margin 28% Reactive job: cost $419, charged $533, margin 21% Maintenance job: cost $416, charged $585, margin 29% Reactive job: cost $410, charged $718, margin 43% Maintenance job: cost $407, charged $636, margin 36% Reactive job: cost $402, charged $572, margin 30% Reactive job: cost $390, charged $570, margin 32% Maintenance job: cost $389, charged $562, margin 31% Maintenance job: cost $382, charged $540, margin 29% Reactive job: cost $373, charged $615, margin 39% Reactive job: cost $366, charged $471, margin 22% Reactive job: cost $358, charged $659, margin 46% Reactive job: cost $355, charged $509, margin 30% Maintenance job: cost $347, charged $452, margin 23% Reactive job: cost $342, charged $433, margin 21% Reactive job: cost $342, charged $588, margin 42% Maintenance job: cost $342, charged $550, margin 38% Maintenance job: cost $338, charged $502, margin 33% Reactive job: cost $335, charged $618, margin 46% Reactive job: cost $334, charged $495, margin 33% Maintenance job: cost $333, charged $456, margin 27% Reactive job: cost $332, charged $418, margin 20% (below floor) Reactive job: cost $330, charged $442, margin 25% Reactive job: cost $324, charged $564, margin 43% Reactive job: cost $323, charged $544, margin 41% Maintenance job: cost $321, charged $501, margin 36% Reactive job: cost $316, charged $559, margin 43% Reactive job: cost $304, charged $511, margin 41% Maintenance job: cost $296, charged $352, margin 16% (below floor) Reactive job: cost $293, charged $678, margin 57% Maintenance job: cost $290, charged $382, margin 24% Reactive job: cost $290, charged $426, margin 32% Maintenance job: cost $286, charged $409, margin 30% Maintenance job: cost $280, charged $390, margin 28% Reactive job: cost $278, charged $380, margin 27% Reactive job: cost $274, charged $395, margin 31% Reactive job: cost $272, charged $363, margin 25% Reactive job: cost $268, charged $459, margin 42% Reactive job: cost $268, charged $371, margin 28% Reactive job: cost $268, charged $379, margin 29% Reactive job: cost $265, charged $347, margin 24% (below floor) Reactive job: cost $264, charged $436, margin 39% Reactive job: cost $262, charged $627, margin 58% Reactive job: cost $261, charged $317, margin 18% (below floor) Reactive job: cost $252, charged $506, margin 50% Reactive job: cost $251, charged $430, margin 42% Reactive job: cost $248, charged $356, margin 30% Maintenance job: cost $236, charged $320, margin 26% (below floor) Reactive job: cost $234, charged $284, margin 18% (below floor) Reactive job: cost $232, charged $444, margin 48% Reactive job: cost $230, charged $300, margin 23% (below floor) Reactive job: cost $221, charged $233, margin 5% (below floor) Reactive job: cost $220, charged $287, margin 23% (below floor) Maintenance job: cost $220, charged $308, margin 29% (below floor) Reactive job: cost $217, charged $257, margin 15% (below floor) Reactive job: cost $214, charged $475, margin 55% Reactive job: cost $213, charged $254, margin 16% (below floor) Reactive job: cost $212, charged $248, margin 14% (below floor) Reactive job: cost $208, charged $222, margin 6% (below floor) Maintenance job: cost $208, charged $272, margin 24% (below floor) Reactive job: cost $202, charged $276, margin 27% (below floor) Maintenance job: cost $202, charged $269, margin 25% (below floor) Maintenance job: cost $200, charged $248, margin 19% (below floor) Reactive job: cost $200, charged $268, margin 25% (below floor) Maintenance job: cost $194, charged $290, margin 33% Reactive job: cost $186, charged $320, margin 42% Reactive job: cost $183, charged $296, margin 38% Maintenance job: cost $182, charged $284, margin 36% Maintenance job: cost $178, charged $246, margin 28% (below floor) Reactive job: cost $177, charged $219, margin 19% (below floor) Reactive job: cost $173, charged $185, margin 7% (below floor) Reactive job: cost $168, charged $225, margin 25% (below floor) Reactive job: cost $158, charged $224, margin 29% (below floor) Reactive job: cost $158, charged $177, margin 11% (below floor) Reactive job: cost $158, charged $203, margin 22% (below floor) Reactive job: cost $157, charged $187, margin 16% (below floor) Maintenance job: cost $156, charged $197, margin 21% (below floor) Maintenance job: cost $154, charged $208, margin 26% (below floor) Reactive job: cost $154, charged $218, margin 29% (below floor) Maintenance job: cost $150, charged $179, margin 16% (below floor) Reactive job: cost $148, charged $214, margin 31% (below floor) Reactive job: cost $143, charged $152, margin 5% (below floor) Reactive job: cost $143, charged $294, margin 51% Reactive job: cost $143, charged $189, margin 24% (below floor) Reactive job: cost $141, charged $229, margin 38% (below floor) Reactive job: cost $138, charged $194, margin 29% (below floor) Maintenance job: cost $136, charged $201, margin 32% (below floor) Reactive job: cost $135, charged $219, margin 38% (below floor) Maintenance job: cost $135, charged $184, margin 27% (below floor) Reactive job: cost $133, charged $155, margin 14% (below floor) Maintenance job: cost $132, charged $212, margin 38% (below floor) Reactive job: cost $130, charged $138, margin 6% (below floor) Maintenance job: cost $127, charged $166, margin 24% (below floor) Reactive job: cost $125, charged $149, margin 16% (below floor) Maintenance job: cost $123, charged $210, margin 41% (below floor) Reactive job: cost $122, charged $125, margin 3% (below floor) Reactive job: cost $113, charged $141, margin 19% (below floor) Reactive job: cost $112, charged $162, margin 31% (below floor) Reactive job: cost $110, charged $144, margin 24% (below floor) Reactive job: cost $110, charged $128, margin 14% (below floor) Reactive job: cost $110, charged $198, margin 45% (below floor) Reactive job: cost $108, charged $216, margin 50% Reactive job: cost $108, charged $122, margin 12% (below floor) Reactive job: cost $104, charged $123, margin 15% (below floor) Reactive job: cost $101, charged $110, margin 8% (below floor) Reactive job: cost $95, charged $126, margin 24% (below floor) Reactive job: cost $95, charged $114, margin 17% (below floor) Reactive job: cost $93, charged $127, margin 27% (below floor) GP floor: 18% $90 minimum GP
ReactiveMaintenanceProjectBelow floorGP floor
Margin by job size
Job costJobsMedianGPBelow floor
Under $2506224%$3,70653
$250 to $1k10432%$29,7615
$1k to $5k5929%$43,41111
$5k and over1125%$27,4134

What it shows: 53 of 62 jobs under $250 sit below the floor. The small call-outs are where the margin leaks, and nobody sees it job by job.

Sample data. Layout based on a live margin board built for a multi-trade contracting group, refreshed from their job system every 15 minutes. More on dashboards →

What stays with you

Anything where the decision is different every time stays with a person. A workflow that guesses at those is worse than no workflow.

Read the detail

Where the hours go in a trade business

Trade businesses run on the same handful of systems: a job management platform like SimPRO or ServiceM8, Xero for the accounts, an inbox, and a phone. Each one works. The cost is in the gaps between them, where a person re-types the same job details three times and nobody counts the minutes.

That work is invisible on a P&L. It shows up as a bookkeeper's hours, as jobs that got missed, as invoices that went out late, and as an owner doing paperwork at 8pm.

Why trades are behind, and why that's an opportunity

Australia's National AI Centre put SME adoption at 43% across December 2025 to February 2026, with fewer than 30% of construction businesses using AI against more than half in the services sectors. The reason isn't capability: 54% of non-adopting businesses said AI simply wasn't relevant to them, which the Centre attributes to an absence of visible, relatable examples.

In other words, most of this admin is still being done by hand in trades, not because it can't be automated, but because nobody has shown what it looks like for a business like theirs.

What gets automated first

  • Job intake: inbound emails, forms and calls become jobs in your system, with the site address, fault and urgency already filled in.
  • Invoicing: invoices raised from completed job data instead of assembled by hand.
  • Quote follow-ups: the quote sent a fortnight ago that nobody chased.
  • Compliance reporting: structured documents generated the moment a job closes, in the right format every time.
  • Cross-system data entry: the same details typed into a second and third system.

The numbers, and how they're derived

Kontrol AI runs three live client pipelines. Job intake has been live since 21 May 2026, invoicing since 2 July 2026, and job intake for a mechanical services division since 31 August 2026. Every run is logged, and the running totals, hours of admin removed and jobs automated, are published on the home page and refreshed daily from production data.

Those savings scale with volume, so a business doing 20 jobs a week sees materially less than one doing 100. Ask any consultant quoting you a number for the period and the job count behind it.

Common questions

// tap a question

How can electricians, plumbers and builders use AI automation?

The common builds turn inbound job emails and calls into scheduled jobs, generate quotes and invoices from completed work, chase overdue payments, and produce compliance reports: the admin either side of the actual job.

Trade businesses run on the same handful of systems: a job management platform like SimPRO or ServiceM8, Xero for the accounts, an inbox and a phone. The work piles up in the gaps between them, where somebody re-types the same job details three times. A workflow reads the inbound request, creates the job with the site address and the fault, and pushes the invoice through when the job closes. Kontrol AI's live client pipelines process jobs this way every day, with current job counts and hours saved published on the home page.

What's the first thing a trade business should automate?

Usually inbound job intake: turning emails, forms and calls into jobs in your system. It is high volume, it happens before anything else can go wrong, and it is the step most often still done by hand.

Start where the volume is highest and the process is clearest, not where the technology is most interesting. Intake qualifies on both counts: the same few fields get typed over and over, and a missed request costs a job. Invoicing is usually second, being equally repetitive and tied directly to cash. What to leave alone early on is anything involving pricing judgment or a difficult customer conversation. If you don't know where your hours go, describe a normal week using the question form or by email, and Chris will reply with what looks worth automating first.

How much admin time can a trade business save with AI automation?

Kontrol AI's live client pipelines take the typing out of job intake and invoicing, with hours removed and job counts published on the home page and refreshed daily from production data.

The detail matters more than the headline. Job intake has been live since 21 May 2026 and invoicing since 2 July 2026, and every run is logged, so the hours are measured rather than estimated. The current totals, hours of admin removed and jobs automated, are published on the home page and refreshed daily from production data. The saving scales with volume, so a business doing 20 jobs a week sees materially less than one doing 100. Ask any consultant for the period and the job count behind their number.

Will this work if I'm on the tools all day and not tech-savvy?

Yes. A working automation should be close to invisible. If you notice it at all, it's because a job appeared in your system without anyone typing it in, or a question arrived asking you to check one thing.

The build happens inside the systems you already use, so nothing new lands on your phone. Where a decision is genuinely needed, it arrives as an ordinary message with the original request attached, not as a dashboard you have to log into. The one thing that does need your time is the mapping conversation at the start, because the process lives in your head and has to be described before it can be built. That is a single conversation, not a training course.

What if my software doesn't have an API?

There is almost always a way in: a scheduled export, an emailed report, a database connection, or a screen-level tool as a last resort. The real question is whether the workaround is stable enough to depend on.

Modern cloud tools like SimPRO, ServiceM8, Xero and Microsoft 365 all have APIs, so this comes up mainly with older or industry-specific systems. Where none exists, the usual approach is a scheduled file export that the workflow picks up: reliable, but not instant. Screen-driven automation is possible and occasionally the right call, but it is brittle and worth avoiding unless the alternative is re-keying forever. Either way it gets tested against real data before anyone depends on it.

Contact

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